Dalam tabel berikut ini disebutkan beberapa ungkapan yang umum ditemukan, dan diucapkan dalam bahasa Inggris oleh customer service atau teller bank saat menghadapi customer atau nasabahnya.
| Question | Answer |
|---|---|
| Can I help you? | Yes, I'd like to open a savings account. Yes, I'd like to open a current account. |
| May I help you? | Yes, How can I get a Traveller's check? Yes, I need a credit card. |
Beberapa ungkapan diatas akan dicontohkan dalam percakapan dibawah ini.
Englsih Conversation at The Bank
Bank Office - Image Designed by Freepik
Dialogue 1. Opening a Saving Account
Contoh percakapan dua orang antara officer dan customer bank yang ingin membuka rekening bank.
Officer : Can I help you, sir?
Mr. Sam : Yes, I'd like to open a savings account.
Officer : Certainly, sir. We'll have to fill out some forms. Could I have your name, please?
Mr. Sam : It's Sam. Sam Smith.
Officer : How do you spell your last name, Mr. Smith?
Mr. Sam : It's S-M-I-T-H.
Officer : And where do you live?
Mr. Sam : 3471 Greystone Road.
Officer : Is that in Chicago?
Mr. Sam : Yes, that's right.
Officer : And your zip code?
Mr. Sam : 60602.
Officer : What's your telephone number, Mr. Sam?
Mr. Sam : 364-9963.
Officer : 364-9963. What's the name of your employer?
Mr. Sam : I work for IBM.
Officer : Fine. Just a minute, please.
Dialogue 2. Getting A Loan
Contoh percakapan dua orang antara customer yang ingin mendapatkan pinjaman dari bank, dan tanggapan dari officer bank mengenai permintaan customer tersebut.
Customer : Good morning, Sir.
Officer : Good morning. Can I help you?
Customer : Yes. I'd like to have a credit.
Officer : Alright, it would be better for you to meet Mrs. Maya in the second floor at loan department.
Customer : Thank you.
Mrs. Maya : Good morning. Can I help you?
Customer : Yes, I'd like to apply for credit.
Mrs. Maya : What is it for?
Customer : I'm going to enlarge my business.
Mrs. Maya : Alright, we'll have to fill out some forms.
English Conversation at The Post Office
Delivery - Image Designed by Freepik
Dialogue 1. Mailing A Package
Contoh percakapan bahasa Inggris dua orang mengenai kiriman paket yang dikirim melalui kantor pos.
A : I'd like to mail this package.
B : Where is it to?
A : It must be delivered to 7115 Varnum Street Landover Hills, MD 20784 USA.
B : Varnum, 7115 Landover. And the weight is 500 gram. It will be $20.
A : Thank you.
Dialogue 2. Tracing a Lost Package
Contoh percakapan bahasa Inggris mengenai orang yang melakukan komplain dan menanyakan pengiriman paket yang belum sampai, dan respon dari pihak kantor pos mengenai komplain pelanggan tersebut.
A : Excuse me, I'd like to know why the package mailed three days ago hasn't been received?
B : Okay, wait a minute please. Do you bring the receipt?
A : Sure.
B : May I know the account number?
A : 756-1265-00952.
B : Let me see.